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Privacy Policy

Last updated: 23/09/2025

Introduction

At Tap Into English, your privacy is important to us. This privacy policy explains how we collect, use, store, and protect your personal data and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 


Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  1. To provide and operate our services effectively.

  2. To communicate with you regarding your account, purchases, or customer support.

  3. To send general or personalised service-related notices and promotional messages (only with your consent where required).

  4. To create aggregated and anonymised statistical data to improve our services.

  5. To comply with legal obligations and protect our rights.

We only process personal data for purposes that are necessary, lawful, and proportionate.

3. Legal Basis for Processing (GDPR)

Our lawful bases for processing personal data include:

  • Performance of a contract: Processing your data to provide services you requested.

  • Consent: Where you have explicitly agreed to receive communications or marketing.

  • Legal obligations: To comply with applicable laws and regulations.

  • Legitimate interests: For business purposes like improving our website and services, fraud prevention, and communication about updates.

4. Data Sharing & Third Parties

  • Our website is hosted on Wix.com, which provides secure servers, databases, and applications to run our services.

  • Payment processing is handled by Wix and its PCI-compliant gateways (Visa, MasterCard, American Express, Discover).

  • We do not sell your personal data to third parties.

  • We may share anonymised or aggregated data with business partners for analytical purposes.

5. Data Retention

We will only retain your personal data for as long as necessary for the purposes described above, or as required by law. After this period, your data will be securely deleted or anonymised.

6. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to certain processing

  • Withdraw consent at any time where consent is the legal basis

  • Receive a copy of your data in a portable format

To exercise any of these rights, please contact us at hello@tapintoenglish.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are handled securely via PCI-compliant gateways.

8. Communication

We may contact you to:

  • Notify you about your account or purchases

  • Respond to enquiries

  • Provide customer support or resolve disputes

  • Send surveys, updates, or service information (with consent where required)

You can unsubscribe from marketing emails at any time.

9. Changes to This Policy

We may update this policy periodically. The latest version will always be published on our website with the updated date.

10. Contact Us

For any questions, or to exercise your data rights, contact us:
Email: hello@tapintoenglish.com

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